Microsoft is constantly changing. Programmatic levels have disappeared, Microsoft Customer Agreement is now a main focus, Copilot is evolving to be a major product for Microsoft and recent changes in Microsoft personnel all offer opportunities and challenges when negotiating with Microsoft. This presentation will outline key negotiation driver and concessions to consider to optimize your renewal.

Microsoft is your biggest source of spending and knowing where the company is going is critical to managing your spending. But Microsoft changes its plans constantly, giving customers an overwhelming number of choices including many possible dead-ends that could cost you time and money. In this session, one of Directions’ Microsoft experts will tell you what you need to know about where Microsoft is going over the next 12 months and how to make sure, you’re getting the most out of Microsoft while also managing costs.