Daniel Shibilia

As companies rely more and more on IT Managed Service Providers (MSPs), it’s never been more important to ensure you have a healthy and effective partnership in place with these critical partners who deliver IT services to your organization.  

Developing an effective partnership with IT Managed Service Providers (MSPs) requires a strategic approach to ensure alignment with business goals, efficient service delivery, and long-term success. 

This panel will discuss how leading practitioners are elevating the relationships they have with their MSPs and give you pointers to take back to the office after the conference.  Key takeaways will include:  

• Key trends and changes facing the MSP supplier ecosystem 
• How to determine if you have a healthy relationship with your MSP 
• How to course correct a struggling relationship

This group discussion will provide an opportunity to gain insights from IT Procurement practitioners who have recently undertaken a major system implementation. You’ll get the inside scoop on how to ensure you’re getting the most bang for your buck when it comes to selecting and managing technology implementation partners.