Andrew Russell

As companies rely more and more on IT Managed Service Providers (MSPs), it’s never been more important to ensure you have a healthy and effective partnership in place with these critical partners who deliver IT services to your organization.  

Developing an effective partnership with IT Managed Service Providers (MSPs) requires a strategic approach to ensure alignment with business goals, efficient service delivery, and long-term success. 

This panel will discuss how leading practitioners are elevating the relationships they have with their MSPs and give you pointers to take back to the office after the conference. Key takeaways will include:  

• Key trends and changes facing the MSP supplier ecosystem 
• How to determine if you have a healthy relationship with your MSP 
• How to course correct a struggling relationship

Collaboration between Vendor Management Organizations (VMO) and Procurement is crucial for optimizing supplier relationships, ensuring cost efficiency, and enhancing overall business performance. While both functions have distinct roles, their synergy leads to better decision-making, risk mitigation, and improved vendor performance. 

This panel discussion will showcase how leading procurement and vendor management teams have developed synergies between each other to effectively deliver on a common goal.