ProcureCon For IT Sourcing 2017

June 05-June 07, 2017

Hyatt Regency Austin, TX

Contact Us: 1.888.482.6012

FASTER, CHEAPER, BETTER: ADVANCING PARTNERSHIPS FOR THE ULTIMATE VALUE

07:15 AM - 08:10 AM Breakfast



08:10 AM - 08:20 AM Welcome Remarks

, ,

08:20 AM - 08:30 AM Chairman’s Opening Remarks



With technology advancing at a rapid pace in every category, it's most likely that each department at your organization has constant and changing IT needs - but who's in charge of meeting them? If they source on their own, non-compliance, disorganization, and a slew of other headaches are sure to ensue. This dynamic panel of top procurement execs will shed light on the matter and provide tips and tricks to create a stellar reputation across all departments, enabling you to take back the power.
• How do you work with all departments across the board to build trust in IT sourcing and ensure you're meeting their varied and ever-changing needs?
• How do you establish IT Procurement as the "go-to" with the C-suite?
• How should the IT sourcing function be organized when it comes to various categories?
• How do you convince departments to let you take over when they’ve been sourcing on their own?


img

Randy Roth

Chairman, IT Procurement Working Group, Society for Information Management
Seprio
img

Marc Ruzicka

Senior Manager of Strategic Sourcing and Procurement
Walmart eCommerce
img

Michelle E. Lee

Director, Strategic Sourcing - IT & Broadcast Technology
NBCUniversal Media, LLC

General Session

09:15 AM - 09:55 AM Interactive Case Study: Jack Be Nimble: The Art of Agile Development Methodology

Linda Chuan, Senior Director of Global Corporate Services & Strategic Sourcing, Salesforce.com
Agile Software Development (or ADM) has grown in popularity in recent years, as businesses demand more flexibility and responsiveness to change from their IT systems. However, software development contracts have historically been based on the principles of "waterfall" projects, where development is handled as a linear series of events from conception to production. In the other corner, you have the agile method—which places an emphasis on teamwork, constant user feedback, continuous improvement, and the ability to adapt to changing requirements. So, how can you use ADM to generate value with your software development suppliers? And how do you know when to apply the agile method vs. that of waterfall? Can the two ever meet in the middle? Find out as one top exec explains how she successfully implements ADM at her company and reaps big rewards, then conceptualize how you can make ADM work for your sourcing function.

img

Linda Chuan

Senior Director of Global Corporate Services & Strategic Sourcing
Salesforce.com

General Session

09:55 AM - 10:15 AM Keynote Presentation: The IT Sourcing Maturity Model – A Guide to Transformation

Jon Winsett, Managing Partner, NPI
Over the last decade, the role of IT Sourcing has become more strategic and more critical to the success of key IT initiatives. This is driving a transformation within the IT Sourcing discipline – from how it negotiates with vendors to how it aligns itself with IT, departmental and business objectives. Where are you on the maturity curve? The IT Sourcing Maturity Model provides a framework for transformation assessment and planning, and a vision for top-performing IT Sourcing for the enterprise.
img

Jon Winsett

Managing Partner
NPI

General Session

10:15 AM - 10:35 AM The Asset Of Auctions: Revealing The “Real” Price Of Software, Hardware, Legal And Consulting

Martisse Best, Global IT Procurement Manager, GSK
Are you just tired of constantly saying “that’s too much”? The truth is, competition drives innovation up and price down, and providing a healthy outlet for suppliers to compete is the best way to truly know the value of your acquisition. In this enlightening presentation, learn how to boil down complicated proposals into bite-size bits for apples to apples auctions. Key topics include:

• Really knowing the supplier’s bottom-line
• Overcoming the overcomplicating of service costs
• Energizing a category with competition


img

Martisse Best

Global IT Procurement Manager
GSK

10:35 AM - 11:15 AM NETWORKING BREAK IN THE SOLUTIONS ZONE



11:15 AM - 11:35 AM Keynote Presentation: Shrink IT through Automation

Vijay Iyer, Corporate Officer, Hexaware
Hexaware is one of the fastest growing automation-led, next-generation providers of Applications, BPO and Infrastructure services. With ‘Shrink IT, Grow Digital’ as core philosophy, Hexaware has a clear focus of reversing the pyramid and embedding the flavors of digital and automation. Hexaware has been helping clients shrink their budgets between 30% to 45% through Application Support and Maintenance, Testing, Infrastructure Management Services and Business Process Outsourcing Services.
img

Vijay Iyer

Corporate Officer
Hexaware
At any given time, IT procurement may be committed to many different contracts with various types of suppliers - a balancing act that can be difficult to navigate. However, no matter how many you're juggling, it's imperative that all aspects of contracts are tightly controlled - from creation to execution to analysis to maintenance. This in-depth panel discussion will explore every aspect of managing the IT contract, including:
• Ensuring strong SLA's and how to know what will your supplier contractually provide
• How to gain a better understanding of what you're buying, how it gets used and deployed, and the risks are for your company
• What are the hidden "gotchas" in software contracts?
• Tracking and enforcing contract compliance (performance or pricing)
• Does the responsibility of CLM lie with a Vendor Management Office or Procurement, and why? When does Procurement stop and VMO take over?
• What's the latest and greatest (or not so great) in CLM solutions?


img

Marc Gerdy

Principal, Strategic Sourcing - Enterprise IT
Discount Tire
img

Brian Heldt

Commodity Manager-Third Party Services
Holcim (US) Inc.
img

Cynthia Garcia

Senior Director of Strategic Sourcing
Stewart Title Guaranty Company
img

Vikki Vlastnik

IT Sourcing Manager
Dupont
img

JP Kirkley

Associate General Counsel
VSP

12:15 PM - 12:35 PM Slaying Sacred IT Categories – Exceeding Savings Targets and Funding Innovation

, ,
IT procurement leaders are partnering with IT to transform the business. However nearly 90% of IT budgets are spent on maintaining existing systems with only 10% available for strategic initiatives. How can procurement be a catalyst and lead this business transformation? Learn how your procurement peers are leveraging a new approach to uncover dramatic savings from costly ongoing maintenance of ERP systems including SAP and Oracle, enabling investment in game changing initiatives while reducing risk.

Private Lunch

12:35 PM - 1:45 PM PRIVATE LUNCH WITH METHOD 180

General Attendee Lunch

12:35 PM - 1:45 PM LUNCH

TRACK A:Vendor Management

1:45 PM - 2:25 PM Interactive Case Study: How You Doin'? Developing Effective IT Vendor Scorecards and Dashboards

Andrew Baer, Manager - Vendor Management Organization, Nordstrom
Scorecards and dashboards are an integral part of vendor performance management, helping to monitor relationship performance, provide critical feedback to both clients and vendors, stimulate process enhancement and cultivate an effective IT Customer / Vendor relationship. However, they are often ignored or focus on ineffective measures that fail to add value. To improve performance tracking and communications, it's vital for IT vendor management leaders to develop clear, meaningful and actionable reports. In this interactive case study, learn how one VMO used Scorecarding and Dashboarding to provide maximum value for it's company, and be prepared to figure out how you can do it for yours

img

Andrew Baer

Manager - Vendor Management Organization
Nordstrom

TRACK B: Advanced IT Sourcing

1:45 PM - 2:25 PM Interactive Case Study: The Escape Hatch: Mastering Smooth Exit Strategies

Frans Barends, Sr. Dir. Procurement & Business Services, Georgia Institute of Technology
When it comes to IT sourcing, having a solid exit strategy in place is more vital than in any other category. IT sourcing consists of long-term commitments, making chances of an ugly exit much higher. So how do you make the break? This leading procurement exec will explain how she seamlessly made the great escape, and then brainstorm your own plan for this common scenario.
img

Frans Barends

Sr. Dir. Procurement & Business Services
Georgia Institute of Technology

Boardroom Sessions

1:45 PM - 2:25 PM Boardroom: What’s In Your Wallet?: Spend Analytics & IT Procurement Tools

Dave Quillin, Manager, Procurement, Alliant Credit Union
Historically, Purchasing Organizations often relied on disparate databases and external agents to capture relevant metrics and identify new sources of opportunity. Now however, given the advent of far less costly cloud based, “as a service” platforms, CPO’s and finance executives can independently host comprehensive, dynamic, linked repositories of expense, contract, and savings data. This in turn affords much greater spend transparency, while illuminating latent cost reduction opportunities - ultimately elevating the Procurement Function. Moreover, emerging systems can be similarly tied with real time financial and commodities market data, to enable far more timely sourcing events. This presentation will focus on the evolution of (spend) analytics tools and methodologies in a fledgling procurement organization. The participants will then compare and contrast their experiences in selecting and implementing similar solutions, and the results they’ve achieved. Time permitting the group will hypothesize about future trends.

img

Dave Quillin

Manager, Procurement
Alliant Credit Union
Vendor management programs that focus only on savings and service-level agreements most likely fail to capitalize on some of the best opportunities, and could get left behind if they don't know what lies ahead. With this in-depth presentation, we'll focus on trends and disruptive changes that will take IT vendor management beyond 2017, and how you can begin to incorporate them into your organization. Topics include:
• Examining the latest technology tools in Vendor Management
• What automation means for the future of Vendor Management
• What factors and trends will affect management of the value chain - service delivered and the ecosystem of vendors?
• Making sure vendors have awareness of each other's technologies to enable integration, collaboration and talk about what future looks like


img

Andrew Russell

Senior IT Vendor Management Office Manager
Bridgestone
img

Randy Roth

Chairman, IT Procurement Working Group, Society for Information Management
Seprio
img

Andrew Baer

Manager - Vendor Management Organization
Nordstrom
img

Li Jacobson

Director, Vendor Management & Sourcing Office, Kohl's Technology
Kohl's Department Stores
Outsourcing has revolutionized the way IT sourcing operates today, evolving with time to match industry developments. This has allowed procurement to outsource technical support and other processes affordably, to reliable partners - but are companies now changing their tune and doing an about face? Sourcing services in-house may cost more at times, but there is proven value when service providers are more easily accessible and actually care about your organization's success. So what's the right choice for your IT sourcing function? Experts on this dynamic panel will examine pertinent questions on the matter, including:
• What are the hurdles when contracting for outsourced services, and how do you effectively put SLA's and contracts in place to make sure you have the right clauses? What are the pros and cons of offshoring vs. shoring to support strategic projects?
• The role of automation in outsourcing
• Is there a trend of services returning to being an in-house function, and why?
• Is the ability to make customizations in-house and have providers with a vested interest worth the higher overhead costs?


img

Jason Wegmet

Director, IT Sourcing, Corporate Supply Chain Mgmt
Cox Communications.
img

Fraz Baig

Indirect Procurement Manager
Ace Hardware
img

Hyrum Kirtun

V.P. Of Alliance Services and Procurement
Avalon Health Care

Harold Good

President & CEO
Procurement Pros Group

Boardroom Sessions

2:25 PM - 3:05 PM Are They Pros Or Cons?: Understanding Value-Added Resellers to Achieve Optimal Pricing

Michelle Little, Manager, Global It Procurement, Google, Inc.
Oftentimes, you may negotiate your hardware and software contracts with the OEM, but many purchases must come from VARs. As VARs have proliferated in recent years, the ability to get by without dealing with them has diminished. Managing VARs can be tricky from a procurement position. How do their pricing models work? Can they be applied globally? This presentation followed by an in-depth discussion will help you navigate the nuances in VAR contracts and actually generate some value from their services.
img

Michelle Little

Manager, Global It Procurement
Google, Inc.

3:05 PM - 3:45 PM NETWORKING BREAK IN THE SOLUTIONS ZONE

TRACK A:Vendor Management

3:45 PM - 4:05 PM Presentation: Open The Gate, Close The Gate: Your VMO Is Your Castle

Hans Engel, Assc. Director Procurement, NBA
The importance the role of a Vendor Management Organization plays in a company is paramount for its success - on the flip side, the VMO can be set up to fail if it disregards best practices. Having a vetted vendor master file is fundamental for the “gate” to open. Risk avoidance through proper background checks and debarment vetting safeguards an organization by closing the “gate” to potential conflict of interest vendors and rogue spend.

img

Hans Engel

Assc. Director Procurement
NBA

TRACK B: Advanced IT Sourcing

3:45 PM - 4:05 PM Presentation: Start Me Up!: Working with Start-Up Suppliers

Andy Reuland, Procurement Senior Specialist - IT Software, Kimberly-Clark
One of the biggest challenges faced by IT sourcing is working with technology start ups. Often, start-up suppliers have the most innovative products, but when you see them through the lens of sourcing, working with start-ups can be a huge risk - What if they go belly up? What happens to your contingency and capacity to protect your data? This in-depth presentation will explore the risks and rewards of working with start-up suppliers, and how you can take advantage of cutting edge solutions while protecting your procurement function. Topics include:
• The benefits of getting in early Taking advantage of not only innovation, but customization
• Building contracts with more protection in place
• Reading the signs when a start-up is failing and how to escape


img

Andy Reuland

Procurement Senior Specialist - IT Software
Kimberly-Clark

Boardroom Sessions

3:45 PM - 4:05 PM Boardroom: Security With Suppliers: Privacy In Contracts

JP Kirkley, Associate General Counsel, VSP
Data security and privacy should be a paramount concern for any entity entering into commercial relationships with third parties handling their data or the data of their customers. The sophistication and frequency of security incidents are on the rise. It’s no longer only the internal corporate operational concerns that a malicious hack may threaten. The legal and regulatory landscape is quickly changing to provide additional consumer protections regarding the confidentiality, availability and integrity of each consumer’s personal information. In this session we will discuss the importance of understanding where your data resides, how it is processed and used within your supplier’s operations, and why your supplier’s data security plan matters. This will include discussing the nuances of managed/hosted software solutions, XaaS subscription services, and on-premise software deployments. We will likewise discuss the fundamentals of a data security plan and what you should expect from a supplier. Through dialog we will explore what companies are doing to best address data security and privacy concerns in their supplier agreements.

img

JP Kirkley

Associate General Counsel
VSP

TRACK A:Vendor Management

4:05 PM - 4:45 PM Interactive Case Study: Risky Business: Third Party Vendor Risk Management

Scott Lazev, Senior IT Procurement Director, Liberty Mutual
Data and due diligence are two of the most important pieces of assessing and mitigating risk on your third party suppliers - but just what should you be looking for, and can risk be 100% mitigated? Find out how one company does it, and does it well, then get thinking about how you can mitigate vendor risk at your own organization. Topics include:
• Conducting third party VRM with no or limited budget- obtaining the resources you need
• Obtaining the right data at the right cost
• Sacrificing savings for compliance
• Identifying red flags- cyber, fraud, political, etc., and what to do once you find them


img

Scott Lazev

Senior IT Procurement Director
Liberty Mutual

TRACK B: Advanced IT Sourcing

4:05 PM - 4:45 PM Interactive Case Study: Sustaining the Savings: Implementing Cost Savings Programs

, ,
The “marriage” - onboarding the contract, agreement and service – often seems top of mind for most, but how do you optimally manage that marriage from the “altar” to the “grave?” Learn as a top procurement exec explains how he revamped the way his organization implemented numerous programs yielding millions annually in real savings. He’ll also describe how he pioneered with SaaS provider automation, producing labor and additional cost savings, while avoiding “spend creep”, ensuring cost containment. Come prepared to develop your own plans for optimal savings in this enlightening interactive case study.

Boardroom Sessions

4:05 PM - 4:45 PM Boardroom: Security With Suppliers: Privacy In Contracts

JP Kirkley, Associate General Counsel, VSP
Data security and privacy should be a paramount concern for any entity entering into commercial relationships with third parties handling their data or the data of their customers. The sophistication and frequency of security incidents are on the rise. It’s no longer only the internal corporate operational concerns that a malicious hack may threaten. The legal and regulatory landscape is quickly changing to provide additional consumer protections regarding the confidentiality, availability and integrity of each consumer’s personal information. In this session we will discuss the importance of understanding where your data resides, how it is processed and used within your supplier’s operations, and why your supplier’s data security plan matters. This will include discussing the nuances of managed/hosted software solutions, XaaS subscription services, and on-premise software deployments. We will likewise discuss the fundamentals of a data security plan and what you should expect from a supplier. Through dialog we will explore what companies are doing to best address data security and privacy concerns in their supplier agreements.

img

JP Kirkley

Associate General Counsel
VSP
These interactive roundtable sessions take a deep dive into the specific areas you came to learn about. Sit and learn in an intimate format from the speakers who have had an impact on their company and industry. Take control of your own event experience and don’t be shy! Ask questions (or answer them!) alongside other conference attendees who are dealing with the same challenges as you network with industry peers with very similar challenges, interests and responsibilities. Don’t miss out on the discussions you want to participate in—you’ll get to select a new topic after 30 minutes.

1. Sharing The Wealth: Exploring Shared Services
Ed Petrush, Director, Global Procurement, Iron Mountain

2. Lessons Learned In Mergers & Acquisitions: The Art of Combining Two IT Procurement Departments
Sean Zongker, General Procurement Sr. Manager (IT HW/Telecom), Dell

3. Leverage With Suppliers
Stephen Stokes Strategic Sourcing Specialist – Consulting Services, VMWare

4.How To Negotiate When The Vendor Is Bigger Than The Need
Frans Barends, Sr. Dir. Procurement & Business Services, Georgia Institute of Technology


5. Safety First: Data Center Hosting and Cybersecurity
Suzette Neyra-Jones, Director, IT Strategic Sourcing, Intel

6. Getting Suppliers to Get Along
Hans C. Engel, Director, Global Procurement, NBA

7. The Future of Vendor Management
Li Jacobson, Director, Vendor Management & Sourcing Office, Kohl's Technology, Kohl's Department Stores

8. Keeping Pace with Coming Seismic Shifts in Telecom: Why Technology is Outpacing Your Subject Matter Expertise
Dave Roberts, CEO, Telegistsics



img

Ed Petrush

Director of Global Sourcing
Iron Mountain Information Management, LLC
img

Suzette Neyra-Jones

Director, IT Strategic Sourcing
Intel
img

Hans Engel

Assc. Director Procurement
NBA
img

Sean Zongker

General Procurement Sr. Manager (IT HW/Telecom)
Dell
img

Li Jacobson

Director, Vendor Management & Sourcing Office, Kohl's Technology
Kohl's Department Stores
img

Frans Barends

Sr. Dir. Procurement & Business Services
Georgia Institute of Technology
img

Dave Roberts

CEO
Telegistsics

Boardroom Sessions

4:45 PM - 5:45 PM Boardroom: Is “As A Service” At Your Service?: A Deep Dive Into aaS

Marc Gerdy, Principal, Strategic Sourcing - Enterprise IT, Discount Tire Andrew Russell, Senior IT Vendor Management Office Manager, Bridgestone
Is “As-a-Service” (“aaS”) at your service? aaS represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. It is sold as the “easy button” for IT solutions and promises speed to implementation and faster ROI, but there are risks if you are not prepared for this change. IaaS, and PaaS, and SaaS all require organizations to improve their contracting skills and strategic supplier management as provider’s accountability for data, security, system availability and performance increases. We will go deep into the benefits, challenges and risks of contracting for “As-a-Service” services, and how to get ahead of this IT disruption.
img

Marc Gerdy

Principal, Strategic Sourcing - Enterprise IT
Discount Tire
img

Andrew Russell

Senior IT Vendor Management Office Manager
Bridgestone

5:45 PM - 11:59 PM COCKTAIL RECEPTION ON ZILKER TERRACE